Privacy Policy

Balmain Hair Group bv stores user information filled in our forms, e-mails, surveys or polls on our server so that we can keep a record of our customers’ questions or purchases. Balmain Hair only uses information to improve our service towards our customers.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

This privacy policy explains how Balmain Hair uses and protects any information that you give Balmain Hair when you use this website. Balmain Hair is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Balmain Hair may change this policy from time to time by updating this page. 

What Balmain Hair collects

How Balmain Hair uses the information gathered

Security

Cookies

Sharing information

  


 What Balmain Hair collects

Balmain Hair collects information to ensure your visit is positive and orders are handled as secure, fast and easy as possible.

We may collect the following information:

• When you order we collect name, contact information including email address, billing and shipment information to complete and ship your order

• If you create an account at www.balmainhair.com or store.balmainhair.com we collect your information on a secured location. By creating an account at our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more.

   


How Balmain Hair uses the information gathered

We require information to understand your needs and provide you with a better service.

• Internal record keeping. Balmain Hair may use the information to improve our products and services.

• With your permission Balmain Hair may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You can always sign out for newsletters in your personal account settings.

• From time to time, Balmain Hair may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. Balmain Hair may use the information to customise the website according to your interests.

Please be aware that Balmain Hair is not responsible for information you share by using added features of third parties such as Facebook, Twitter, Instagram etc. 

   


Security

Balmain Hair is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

   


 Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. This may prevent you from taking full advantage of the website.

   


Sharing Information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.