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Ordering

How to place an order

How can I track my order

 

 

 


 

How to place an order

To place an order at Balmain Hair an account is not required. 

 

Placing an order is described step by step below.

Step 1: Click on ‘Add to Cart’  after you have entered the desired number of the desired article.

Step 2: Click on ‘Checkout’ in the Accountmenu when you have added all the products you want. 

Step 3: Check the details of your order and proceed to checkout.

Step 4: Checkout as a guest or register.

Step 5: Enter the billing and shipping information.

Step 6: Choose the shipment method, Free shipping for all orders above € 50,- 

Step 7: Choose your method of payment.  

Step 8: Review your order

Step 9: Click ‘Place Order’ to complete your order. 

Step 10: Complete your payment in the opening screens.

Step 11: You receive the invoice by e-mail sent to the e-mail address that you indicated. 

 

 

  


 

How can I track my order

Orders completed in the webshop before 2 pm C.E.T. are shipped on the same day (monday-friday). Packages are shipped with DPD or DHL, on the evening of shipping you receive an email with track and trace data. Orders placed after 2 pm C.E.T. begin processing the next business day and you will receive the tracking information that evening.